Contact Us

Contacts

Car Insurance

Sales - Get a quote or take out a new policy by contacting our sales team:
Online - Car Insurance Quote
Call: 0800 197 7081*
Email: car@expressinsurance.co.uk

Renewals - Renew your car insurance policy with Express Insurance
Call: 0800 197 7086*
Email: renewal@expressinsurance.co.uk

Customer Services - If you have a query regarding your existing policy speak to one of our customer services advisors.
Call: 0800 197 7089
Email: service@expressinsurance.co.uk

Policy Adjustments - If you need to amend your personal details, change your vehicle, add a driver or make any other form of adjustment to your policy contact our team.
Call: 0800 197 7087
Email: adjust@expressinsurance.co.uk

Claims - Make a claim on your policy
Call: 0800 316 6622 (24 hour hotline)

Payments and Finance Queries - If you are looking to make a payment, change your bank details, or if you have a query regarding the payments on your existing policy;

For policies that started on or after 1st September 2011 please call us on: 0800 027 5780

For policies that started before 1st September 2011, please contact our finance partner - Close Premium Finance on: 0870 243 0026

Increase Your Protection - If you are looking for even more peace of mind on the road you can speak to our Additional Protection team, put in place to help you save on policy extras!
Email: extra@expressinsurance.co.uk

Other - For any other enquiries regarding car insurance please email us on:
Email: carinfo@expressinsurance.co.uk

If your query requires immediate attention you will need to call us.
We attempt to respond to email queries within 2 working days.
All queries or requests are not complete, and as such not on cover, until a member of the team has contacted you via email or telephone to confirm this.

*Our offices are open Monday - Friday 8:30am - 8:00pm and Saturdays 9:00am - 5:00pm

 

Motorcycle Insurance

Sales - Get a quote or take out a new policy by contacting our sales team:
Online - Motorcycle Insurance Quote
Call: 0800 197 7082*
Email: bike@expressinsurance.co.uk

Renewals - Renew your car insurance policy with Express Insurance
Call: 0800 197 7086*
Email: renewal@expressinsurance.co.uk

Customer Services - If you have a query regarding your existing policy speak to one of our customer services advisors.
Call: 0800 197 7089*
Email: service@expressinsurance.co.uk

Policy Adjustments - If you need to amend your personal details, change your vehicle, add a driver or make any other form of adjustment to your policy contact our team.
Call: 0800 197 7087*
Email: adjust@expressinsurance.co.uk

Claims - Make a claim on your policy
Call: 0800 316 6622 (24 hour hotline)

Payments and Finance Queries - If you are looking to make a payment, change your bank details, or if you have a query regarding finance on your existing policy. Contact our finance partner - Close Premium Finance
Call: 0870 243 0026

Increase Your Protection - If you are looking for even more peace of mind on the road you can speak to our Additional Protection team, put in place to help you save on policy extras!
Email: extra@expressinsurance.co.uk

Other - For any other enquiries regarding motorcycle insurance please email us on:
Email: bikeinfo@expressinsurance.co.uk

If your query requires immediate attention you will need to call us.
We attempt to respond to email queries within 2 working days.
All queries or requests are not complete, and as such not on cover, until a member of the team has contacted you via email or telephone to confirm this.

*Our offices are open Monday - Friday 9:00am - 8:00pm and Saturdays 9:00am - 5:00pm

 

Van Insurance

Sales - Get a quote or take out a new policy by contacting our sales team:
Online - Van Insurance Quote
Call: 0800 107 0813*
Email: van@expressinsurance.co.uk

Renewals - Renew your van insurance policy with Express Insurance
Call: 0800 197 7086*
Email: renewal@expressinsurance.co.uk

Customer Services - If you have a query regarding your existing policy speak to one of our customer services advisors.
Call: 0800 197 7089
Email: service@expressinsurance.co.uk

Policy Adjustments - If you need to amend your personal details, change your vehicle, add a driver or make any other form of adjustment to your policy contact our team.
Call: 0800 197 7087
Text: 'ADJUST' to 60070** followed by your message
Email: adjust@expressinsurance.co.uk

Claims - Make a claim on your policy
Call: 0800 316 6622 (24 hour hotline)

Payments and Finance Queries - If you are looking to make a payment, change your bank details, or if you have a query regarding the payments on your existing policy;

For policies that started on or after 1st September 2011 please call us on: 0800 027 5780

For policies that started before 1st September 2011, please contact our finance partner - Close Premium Finance on: 0870 243 0026

Increase Your Protection - If you are looking for even more peace of mind on the road you can speak to our Additional Protection team, put in place to help you save on policy extras!
Email: extra@expressinsurance.co.uk

Other - For any other enquiries regarding motorcycle insurance please email us on:
Email: vaninfo@expressinsurance.co.uk

If your query requires immediate attention you will need to call us.
We attempt to respond to email queries within 2 working days.
All queries or requests are not complete, and as such not on cover, until a member of the team has contacted you via email or telephone to confirm this.

*Our offices are open Monday - Friday 8:30am - 8:00pm and Saturdays 9:00am - 5:00pm

 

Recruitment

Careers and Job Opportunities at Express - You can view all of our current vacancies, job opportunities and find all the info you need with regards to working at Express Insurance HERE

Or Contact the Recruitment Team Directly - Speak to one of our recruitment team over the phone;
Call: 0121 386 7895*
Email: recruitment@expressinsurance.co.uk

*Our offices are open Monday - Friday 8:30am - 8:00pm and Saturdays 9:00am - 5:00pm

 

Postal Address

Head Office -
Express Insurance House
22 Old Walsall Road,
Hamstead,
Birmingham
B42 1DT

 

Corporate Contact

Head Office -
Express Insurance House
22 Old Walsall Road,
Hamstead,
Birmingham
B42 1DT
Map: Link to Google Maps
Email: info@expressinsurance.co.uk

Nearest Train Station:
Hamstead (on Birmingham - Walsall Line from New Street Station)

Finding Express By Car
From the South:

M6 North-bound - Leave at junction 7 off the M6 Keep in L-hand lane to take first exit from the motorway roundabout - sign posted A34 Birmingham.

From the North:
M6 South-bound - Leave at junction 7 off the M6 Keep in L-hand lane to take the first exit from the motorway roundabout - sign posted A34 Birmingham.

From Motorway Exit:

  • Join the main A34 Walsall Road via filter system and continue over major traffic lights (approx. 0.5 mile from motorway exit)
  • Get into R-hand lane ready to take R-hand filter at traffic lights(approx. 0.5 mile from major traffic lights)
  • Turn right onto Old Walsall Road Continue for approx. 1 mile, pass through Hamstead village.
  • Straight over railway bridge (after traffic lights)
  • Express House is on the L-hand side directly after the bridge, just before the Shell Petrol Station.
 

Trading Information

Registered in England: Company No 04975199

Registered Office -
Express Insurance Services Limited,
Ageas House Tollgate,
Chandler's Ford,
Eastleigh,
Hampshire,
United Kingdom
SO53 3YA

General Enquiries: info@expressinsurance.co.uk

Authorised and Regulated by the Financial Services Authority (FSA)
FSA Register number - 311354